“Design is at its heart a service for humanity, it’s crafting solutions for people to live with more security, efficiency, or happiness. So the experience of a product will never be what matters to a great designer. It’s always been about the experience of a person using that product.”

“You can’t use up creativity. The more you use, the more you have.”

“Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that’s creativity.”

“Creativity is the power to connect the seemingly unconnected.”

“Intelligence is the ability to adapt to change.”

“A leader takes people where they want to go. A great leader takes people where they don’t necessarily want to go, but ought to be.”

“I am always doing that which I cannot do, in order that I may learn how to do it.”

“Champions keep playing until they get it right.”

“Without leaps of imagination, or dreaming, we lose the excitement of possibilities. Dreaming, after all, is a form of planning.”

“Empathy isn’t just listening, it’s asking the questions whose answers need to be listened to. Empathy requires inquiry as much as imagination.”